PDF Ebook Fundamentals of Performance Improvement: Optimizing Results through People, Process, and Organizations, by Darlene Van Tiem, James L. Mose
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Fundamentals of Performance Improvement: Optimizing Results through People, Process, and Organizations, by Darlene Van Tiem, James L. Mose
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Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions.
"It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?"
—Cedric T. Coco, CPT, SVP, Learning and Organizational Effectiveness, Lowe's Companies
"Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations."
—Diana Whitney, PhD, president, Corporation for Positive Change
"If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process."
—James A. Pershing, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University
"Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context."
—Daljit Singh, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia
This book includes premium content that can beaccessed from our Web site when you register at www.pfeiffer.com/go/vantiem using the password professional.
- Sales Rank: #85928 in Books
- Brand: Brand: Pfeiffer
- Published on: 2012-05-01
- Original language: English
- Number of items: 1
- Dimensions: 11.00" h x 1.40" w x 8.50" l, 3.52 pounds
- Binding: Paperback
- 704 pages
- Used Book in Good Condition
From the Back Cover
Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions.
"It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?"--Cedric T. Coco, CPT, SVP, Learning and Organizational Effectiveness, Lowe's Companies
"Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations."--Diana Whitney, PhD, president, Corporation for Positive Change
"If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process." --James A. Pershing, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University
"Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context."--Daljit Singh, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia
This book includes premium content that can beaccessed from our Web site when you register at www.pfeiffer.com/go/vantiem using the password professional.
About the Author
Darlene M. Van Tiem, PhD, CPT, CPLP, is an associate professor emerita at the University of Michigan–Dearborn and faculty member of Capella University. Previously, Van Tiem served as Human Resources Training Director for Ameritech (now AT&T) Yellow Pages and Curriculum Manager for General Motors Technical Curriculum.
James L. Moseley, EdD, LPC, CHES, CPT, is an associate professor at Wayne State University's College of Education Instructional Technology Program. In addition to teaching, he serves as both an internal and external consultant in program evaluation, performance improvement, and health education.
Joan C. Dessinger, EdD, CPT, is the founder of The Lake Group, a performance improvement consulting group that has partnered with national and international business, education, manufacturing, healthcare, and service organizations since 1985. She is also editor of ISPI's Performance Improvement Journal and co-author of six books for HPT/PI professionals.
Most helpful customer reviews
1 of 1 people found the following review helpful.
It was useless to me
By Kara P.
This book has a lot of soft advice for performance improvement with no real actionable advice. I found the lack of exemplars particularly frustrating because you have nothing to compare what they are saying to. They gloss over many pieces that they themselves say are critical but don't expand on. It was useless to me.
0 of 0 people found the following review helpful.
Fine book. Great condition
By Jazma D.
Fine book. Great condition.
0 of 0 people found the following review helpful.
Good book for class.
By girlwholikestoshop
Bougth this as it was a required text fo a class. There are infomrative chapters, worksheets and ID tools that are useful. We also used a lot of the case studies in the book. I good text with useful tools.
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